Office Furniture Mall - Warranty Information
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Warranty Information - KFI Seating
  • All KFI chair frames and table bases are warranted against defects for (10) years from date of original purchase. KFI guarantees all products to be free from defects in original material and workmanship for a period of (1) year from the date of purchase. This warranty is void if product is not used for its intended purpose or subjected to an unusual application, abuse or normal wear and tear. Variations in color or texture of material are not considered defects.
  • This warranty is valid to any purchaser of KFI chairs. In the event of a claim, the purchaser may be required to show validity of claim by furnishing a copy of the original invoice for the product in question.
  • The KFI Service Department must issue a return authorization. The purchaser may then return the product to KFI, freight prepaid. Upon receipt and investigation of claim, if KFI agrees with the claim, we will without further cost to purchaser, repair or replace, at KFI’s option, the appropriate defective part.
  • The KFI 1000 Series and 2000 Series chairs are warranted against frame defects for the life of the chair. This warranty is void if chair is not used for its intended purpose or subjected to unusual application or abuse.


All the manufacturers that we have chosen offer exceptional warranties with great response times. To file a warranty claim contact us with your customer information, date of purchase, product ordered and a description of the damaged area. We will process an order for the delivery of replacement parts. Some cases may require that parts are inspected. For this reason we ask that you keep all parts including damaged parts. The buyer may be responsible for shipping charges on select products. See below for specific manufacturer details. 877-271-5368 or sales@1ofm.com


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