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Warranty Information - Office Star
 
Office Star Products
  • Space and Proline II chairs are warranted from the date of purchase against failure due to material and workmanship as follows: lifetime on component parts including pneumatic cylinder, control mechanism, base and casters, 3 years on upholstery fabric and foam against wear and deterioration, leather is not warranted against routine scratching and scuffing as leather is subject to minor blemishes in use. All warranties are limited to the purchaser for the normal commercial usage defined as a standard forty hour work week by persons weighing 250 lbs. or less. The OS-7102, OS-7105 and OS-7200 are for persons weighing 350 lbs. or less. This warranty will not cover labor, freight or damage from misuse, abuse, negligence, alteration, accident, vandalism, rusting, acts of nature or any other event beyond the control of Office Star Products. The warranty does not cover cosmetic damage that may result from normal use. When usage is more than 40 hours per week, a 5 year warranty on all parts applies. Fabric is warranted for one year. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. All Proline II and Space chairs meet or exceed ANSI BIFMA standards.
  • OSP Furniture Reception Series are warranted from date of purchase against failure due to material and workmanship as follows: 5 years on structural integrity of frame, 3 years on upholstery fabric against wear and deterioration (except leather), leather is not warranted against routine scratching and scuffing, as leather is subject to minor blemishes in use. All warranties are limited to the original purchaser for normal commercial usage as defined as a standard forty hour work week by persons weighing 250 lbs. or less. When usage is more than 40 hours per week, a two year warranty on all parts applies. Fabric is warranted for one year. This warranty gives you specific leagal rights, and you may also have other rights which vary form state to state.
  • Work Smart chairs are warrante from the date of purchase against failure due to mechanical and workmanship as follows: 15 years on all non-moving metal parts, 5 years on component parts including control mechanisms, pneumatic cylinders, wood, plastic parts, base and casters, 3 years on upholstery fabric and foam against wear and deterioration, leather is not warranted against routine scratching and scuffing, as leather is subject to minor blemishes in use. All warranties are limited to the original purchaser for normal commercial usage as defined as a standard forty hour work week by persons weighing 250 lbs. or less. When usage is more than 40 hours per week, a two year warranty on all parts applies. Fabric is warranted for one year. This warranty gives you specific leagal rights, and you may also have other rights which vary form state to state. All Work Smart chairs meet or exceed ANSI BIFMA standards.
 
All the manufacturers that we have chosen offer exceptional warranties with great response times. To file a warranty claim contact us with your customer information, date of purchase, product ordered and a description of the damaged area. We will process an order for the delivery of replacement parts. Some cases may require that parts are inspected. For this reason we ask that you keep all parts including damaged parts. The buyer may be responsible for shipping charges on select products. See below for specific manufacturer details. 877-271-5368 or sales@1ofm.com
sales@1ofm.com | 1-877-271-5368

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